H&R Block Live: Your Virtual Tax Professional
Category
Concept, UX & Visual Design, Prototyping, Documentation, Project Management
Date
August 2010
Client
H&R Block
The Product
Block Live takes the best of the H&R Block's in-person experience and leverages commonly available digital technology, such as video chat, so the user only has to conveniently answer questions and provide documents. The Tax Professional takes care of the rest.
Awards
2012 IDSA Finalist IDEA Award